PRIVACY POLICY

At Chandee Thorburn, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. What information we collect

We may collect the following types of personal information when you interact with us online, in person, or via social media:

Name

Email address

Phone number

Health and fitness information you choose to share

Payment details (processed securely through our payment provider)

Any other information you provide voluntarily

2. How we collect your information

We collect information when you:

Fill out forms on our website or social media

Book consultations or sessions

Communicate with us via email, phone, or messaging platforms

Purchase our products or services

3. How we use your information

We use your information to:

Provide and manage our services

Respond to your enquiries

Send updates, promotions, and information you’ve opted in to receive

Process payments

Improve our services and user experience

4. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Your data is stored securely using encrypted systems and reputable third-party platforms.

5. Sharing your information

We do not sell or rent your personal information. We may share your data with trusted third-party providers (e.g., payment processors, booking platforms) who help us operate our business — but only to the extent necessary for them to provide their services. These providers are required to protect your information.

6. Accessing and updating your information

You have the right to request access to or correction of the personal information we hold about you. Please contact us at [your contact email or phone number] to make a request.

7. Cookies and tracking technologies

Our website may use cookies or similar technologies to enhance your browsing experience, analyse traffic, and understand user behaviour. You can disable cookies in your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

9. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: train@chandeethorburn.com